Effective Date: February 17, 2026
At Alaa Shop, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our mobile application (the “Service”).
1. Information We Collect
We collect information that identifies you or can be used to identify you, including:
- Personal Identifiers: Name, email address, phone number, and physical shipping address.
- Transaction Data: Details about products you have purchased and payment confirmation (we do not store full credit card numbers; these are handled by secure payment processors).
- Technical Data: IP address, device type, operating system, and unique device identifiers (essential for Google Play Store functionality).
- Usage Data: Information on how you navigate our app and website.
2. How We Use Your Information
Alaa Shop uses your data to:
- Process, fulfill, and deliver your beauty product orders.
- Create and manage your account.
- Improve our app and website performance.
- Send you order updates and promotional offers (with your consent).
- Ensure the security of our Service and prevent fraudulent transactions.
3. Data Collection via Mobile App (Google Play Compliance)
Our mobile application may request specific permissions to function correctly:
- Location: To provide accurate delivery estimates and find the nearest shipping zones.
- Notifications: To send you alerts about your order status or special discounts.
4. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information. We only share data with trusted partners to provide our services, such as:
- Logistics Partners: To deliver your orders to your address in Egypt.
- Payment Gateways: To process secure payments.
- Analytics Providers: (Like Google Analytics) to help us understand user behavior.
5. Data Retention and Deletion
We retain your data for as long as your account is active. If you wish to delete your account or your personal data, you can do so through the app settings or by contacting our support team at the address below.
6. Security
We implement robust technical and organizational measures to protect your data. All sensitive data is transmitted via Secure Socket Layer (SSL) technology.
7. Contact Information
For any questions regarding this Privacy Policy, please contact Alaa Shop at:
- Address: Aya Dar Misr – Al Qarnafel – First Settlement – Cairo, Egypt.
- Business Name: Alaa Shop
- Contact Us